1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
- Standard delivery within 5–7 business days (depending on your location).
- For metro cities, delivery may be faster (3–4 business days).
- Delays may occur due to courier service or unforeseen circumstances (e.g., natural disasters, strikes).
3. Shipping Charges
- Free standard shipping on orders above a specified amount (if applicable).
- For orders below the minimum threshold, shipping charges will be displayed at checkout.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking ID and courier details via email/SMS.
- You can track your package directly through the courier’s website.
5. Damaged or Lost Packages
- If your package arrives damaged, please contact our support team immediately with photos.
- In case of lost packages, we will coordinate with the courier partner and ensure a replacement or refund.
6. International Shipping
- Currently, MediaTech ships only within India. (Optional: You can mention international if you plan later.)
7. Contact Us
For shipping-related queries, please reach out to us:
📧 Email: support@domainname